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TechPro
Knowledge articles about TechPro
Admin Site
- Using the Users Page
- SOP Transaction Error
- Using the Field Designer for Job Cost and Service Management
- Using the Data Connections Tab
- Using Sales Order Processing for Inventory
- Using the Checkout Tab in App Settings
- Viewing the Reprocess Checkout Log
- Adding Discounts
- Using Link Buttons
- Using the Forms Tab in TechPo
- Using Merge Fields in TechPro
- Viewing the Purchase Order Log
- Viewing the Notification Log
- Using the Purchase Orders Tab in App Settings
- Using the Notification's Recurrence Tab
- Setting up Contactless Signatures in TechPro
- Integrating with Azure Active Directory - TechPro
- Using the Tasks Tab in App Settings
- Adding User-Defined Fields to Appointments, Equipment, Parts and Checkout Workspaces
- Notification Types in TechPro
- Using the General Tab in App Settings
- Using the Notification's Event Tab
- Deleting a Notification
- TechPro Table of Contents for the Admin Site
- Using the Notifications Page
- Setting Up a Standard Notification
- Viewing the Event Log
- Confirming Checkout Verifications
- Using the Azure AD Setup Tab
- Understanding Checkout Statuses
- Blank Service Description
- Viewing Completed Appointments
- Using the Drag and Drop Field Designer
- Viewing the Unbilled Log
- Viewing the Contactless Signature Log
- Viewing the Add Work Order Log
- Using the Email Content Tab in App Settings
- Using Location Notes
- Receiving a Checkout Error
- Resolving the Begin Transaction wsiWSCreateUpdatePurchaseOrderIntegration Error
- Understanding Error Code 51009
- Resolving "The statement has been terminated" Error
- Ensuring Vendors Appear in the App for a Purchase Order
- Removing the Extensions on Phone Numbers in TechPro?
- Resolving Duplicate Checkout Errors
- Setting up a Link Button
- Using the App Settings Page
- Logging out of TechPro Admin Site
- Using the Admin Site Menu
- Requiring Equipment Records
- Changing Field Labels for Workspaces
- Requiring Resolution Notes
- Validating Forms at Checkout
- Using Read-Only Workspaces
- Modifying Time Zones
- Form Descriptions in TechPro
- Sending Emails when a Job Appointment is Complete
- Printing a Work Order Summary Report for Job Appointments
- Mapping Date Fields in TechPro
- Error about Valid Labor Rates
- Using the Tasks Tab
- Using the Equipment Tab
- Using the Field Names Tab
- Disabling/Enabling Discounts
- Using Cost Codes
- Removing Records from TechPro Tables
- Editing Users
- Using the FormsPro API Tab
- Using Work Order Discounts
- Using the Mapping Tab
- Using the API Configuration Settings
- Specifying How to Use the Start/Stop Clock
- Using Forms in TechPro Tips
- Using the Forms Tab
- Viewing the Checkout Log
- Using the Forms Tab in App Settings
- Using the Time Tab in App Settings
- Using the Parts Tab in App Settings
- Using the Revision History Page
- Using the Report Settings Page
- Using the Checkout Field Designer
- Emailing a Form in TechPro
- Working with Submitted Appointments in the Back Office
- Configuring the App Using User-Defined Fields and the Field Designer
- Using the Email Setup Tab
- Using the TechPro Quotes Tab in App Settings
- Using the Equipment Tab in App Settings
- Adding Links to Tasks
- Integrating TechPro and FormsPro
App
- Using the Appointments Workspace
- Using the TechPro App Settings
- Syncing between Multiple Devices
- Changing an Appointment Status
- Entering Parts and Labor on a Completed Appointment
- Displaying the App in High Contrast Mode
- Using the FormsPro Integration
- Using the Auto-Capitalization Device Setting
- Using the Menu Bar
- Expanding and Collapsing Areas
- Displaying Appointment Information
- Adding and Deleting Lines of Information
- Editing Information in Workspaces
- Using the TechPro App's Menu
- Syncing the TechPro App
- Using the Notes Workspace
- Editing a Note
- Adding a Note
- Using the History Workspace
- Using the Location Workspace
- Using the Equipment Workspace
- Using the Tasks Workspace
- Using the TechPro Quotes Workspace
- Using the Attachments Workspace
- Using JOB call types
- Displaying Attachments in the Mobile App
- Adding Equipment to the Work Order from the Mobile App
- Disabling/Enabling Discounts
- Assigning Follow-Up Appointments
- Using the Checkout Workspace
- Deleting a Purchase Order from the App
- Using the Checkout Tab in App Settings
- Reviewing Time
- Sending Completed Purchase Orders Prior to Checkout
- Using the Map Icon
- Viewing Notifications in the App
- Submitting Forms from Underpowered Devices
- Using the Purchase Orders Workspace
- How to Restart TechPro after a "Crash"
- Pay Codes Not Available in the Pay Code Lookup
- Removing the Contactless Signature Button in TechPro
- Fixing an Error that Occurs During Report Processing
- Viewing Saved Forms on iOS
- Issues with Sleep Apps on Android Devices
- Displaying the Quantity Field in the Inventory Lookup Page
- Using the Add Work Order Page
- Handling Task Statuses that are Not Marked Complete in the app
- Resolving Insufficient Number of Arguments Error
- TechPro Table of Contents for the App
- Creating and Attaching Appointment Reports in the Back Office
- Re-submitting Failed Form Submissions
- Error when Opening an Attachment in TechPro
- Displaying Call History
- Using the Always Show History for All Divisions Option
- Attaching a Photo
- Viewing the Maintenance Summary Report
- Viewing the Call Summary Report
- Viewing the Time and Materials Work Order Summary Report
- Connection Errors
- Storing the Customer Not Present Information
- Printing the Unbilled Time Report
- Using the Settings Page in the TechPro App
- Using the Alert Icon
- Using the Task Summary Report
- Adding Calls from the TechPro Mobile App
- Using a Link to Process a Contactless Signature
- Using a QR Code to Process a Contactless Signature
- Using the Forms Workspace
- Copying Submitted Forms from the App
- Using the Division Filter
- Entering Unbilled Time
- Using the Parts Workspace
- Manually Entering Time
- Using the Time Workspace
- Using the Start/Stop Clock