Using the Settings Page in the TechPro App

How to use the Settings page

TechPro settings apply to your app, wherever you are logged in. To open, click the Menu icon then click Settings.

Mobile Sync Use these options to set how much data you want to display on the Appointment workspace when you sync. Appointments are provided by date, so the number of weeks back or forward brings any appointments assigned to you for that many weeks into the app. For example, if you are assigned appointments daily, you’ll only need to sync forward 1 week; but if your organization schedules appointments and assigns them forward as they come in, syncing several weeks forward gives you a better picture of your upcoming calendar.

Call History Sync This option allows you to set how much call history you want to display for a customer location. In the History workspace, when you click Get More History, the number you set here is the number of records brought into the app. If your work requires a lot of research into past appointments, select a larger number; if you prefer as little information as possible, select a smaller number. Toggle the Always Show History for All Divisions option on to always show history for all divisions. If you change the option from displaying all divisions to displaying fewer for an appointment, the setting returns to displaying all on the next appointment.

Timeout Limit Select how much time you want to wait for a connection to be made before the TechPro app times out. If a connection isn’t made after the amount of time selected, an error appears.

These options all return to the defaults when users clear cache. We recommend training users on this page, so they know to change settings back to what they’re used to after clearing cache.