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      Receiving a Checkout Error

      How to resolve a checkout error in TechPro

      I am getting the following error when completing appointments:

      There was a problem checking out service call 210512-0001.
      Please review the call and the service invoice to ensure they are correct.  ERROR IN obsp_TechPROCompleteCheckout  String or binary data would be truncated.
      System.Exception: WennSoftGP.AppointmentCheckout.CompleteCheckout - obsp_TechPROCompleteCheckout ---> System.Data.SqlClient.SqlException: There was a problem checking out service call 210512-0001.
      Please review the call and the service invoice to ensure they are correct.  ERROR IN obsp_TechPROCompleteCheckout  String or binary data would be truncated.Checkout Details ServiceCall:  210512-0001 Appointment: 0001 Technician:  CGROVES ERROR IN obsp_TechPROCompleteCheckout  String or binary data would be truncated.
      Update CheckoutLog Error Message: There was a problem checking out service call 210512-0001.
      Please review the call and the service invoice to ensure they are correct.  ERROR IN obsp_TechPROCompleteCheckout  String or binary data would be truncated.
         at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
         at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
         at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady)
         at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString, Boolean isInternal, Boolean forDescribeParameterEncryption, Boolean shouldCacheForAlwaysEncrypted)
         at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async, Int32 timeout, Task& task, Boolean asyncWrite, Boolean inRetry, SqlDataReader ds, Boolean describeParameterEncryptionRequest)
         at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, TaskCompletionSource`1 completion, Int32 timeout, Task& task, Boolean& usedCache, Boolean asyncWrite, Boolean inRetry)
         at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(TaskCompletionSource`1 completion, String methodName, Boolean sendToPipe, Int32 timeout, Boolean& usedCache, Boolean asyncWrite, Boolean inRetry)
         at System.Data.SqlClient.SqlCommand.ExecuteNonQuery()
         at OmniByte.TechPRO.WennSoftGP.Models.AppointmentCheckout.CompleteCheckout(String Service_Call_ID, String Appointment, String Technician, Int32 CheckoutLogID, String DeviceID)
         --- End of inner exception stack trace ---
         at OmniByte.TechPRO.WennSoftGP.WennSoftGP.CompleteCheckout(String Service_Call_ID, String Appointment, String Technician, Int32 CheckoutLogID, String DeviceID)
         at OmniByte.TechPRO.WebAPI.Controllers.ERPFullAppointmentCheckoutController.Get(Int32 checkoutLogID) in C:\BuildPool\_work\1\s\WebAPI\OmniByte.TechPRO.WebAPI\OmniByte.TechPRO.WebAPI\Controllers\ERPFullAppointmentCheckoutController.cs:line 290

      Contact Customer Support. A script needs to be run in the company database to resolve this.