Using a Link to Process a Contactless Signature

How to use a link to process a contactless signature

Contactless signatures provide a safe way to receive a signature from customers without having to touch a tablet or smartphone. A contactless signature is completed one of two ways: by providing a QR code for a signer to scan or by sending a link to a signer.

1. Enter an email address to whom you want to send the contactless signature link.
2. Click Send.
3. An email with a link to the contactless signature webpage is sent to the signer. Click the email to open a webpage where the signature can be entered.
4. The signer opens the link and types their name in, then clicks Accept & Send to send the signature. A message appears saying the signature was received.
5. If the user is still on the Checkout page, the signature populates the Customer Signature box and their typed name. If the signature doesn’t populate automatically or if they are on another page, click Apply Signature.
6. Continue processing the checkout as you normally do.