How to get rid of extensions on TechPro phone numbers
Use Dynamics Modifier to change the format:
1. From Great Plains click Tools > Customize > Modifier.
2. Select Microsoft Dynamics GP.
3. Click Resources > Formats.
4. Select the Phone_Number format and click Open to open the Format Definition window.
5. On the right-hand side of the window, click on the format in the Format Strings list.
6. Click Remove to remove the old format.
7. If you want a blank format, skip to step 10.
8. Edit the format in the Format String field as needed.
9. Click Insert to add the new format.
10. Click OK to confirm the changes.
11. Click File > Microsoft Dynamics GP to exit Modifier.
*Back in TechPro, sync to see the changed format.