Adding Equipment to the Work Order from the Mobile App

How to add equipment to a work order from the mobile app

Technicians can add equipment to a work order from the mobile app. Unlike when adding equipment to a work order in the back office, a default task does not appear in the mobile app. In most cases, you’ll have a separate process for servicing the newly added equipment, and the default task serves no purpose for the technician. However, after the appointment is checked out, you will see a default task in the Service Call Tasks window with a COMPLETE status.