TechPro
Knowledge articles about TechPro
Admin Site
- Using the Users Page
 - SOP Transaction Error
 - Using the Field Designer for Job Cost and Service Management
 - Using the Data Connections Tab
 - Using Sales Order Processing for Inventory
 - Using the Checkout Tab in App Settings
 - Viewing the Reprocess Checkout Log
 - Adding Discounts
 - Using Link Buttons
 - Using the Forms Tab in TechPo
 - Using Merge Fields in TechPro
 - Viewing the Purchase Order Log
 - Viewing the Notification Log
 - Using the Purchase Orders Tab in App Settings
 - Using the Notification's Recurrence Tab
 - Setting up Contactless Signatures in TechPro
 - Integrating with Azure Active Directory - TechPro
 - Using the Tasks Tab in App Settings
 - Adding User-Defined Fields to Appointments, Equipment, Parts and Checkout Workspaces
 - Notification Types in TechPro
 - Using the General Tab in App Settings
 - Using the Notification's Event Tab
 - Deleting a Notification
 - TechPro Table of Contents for the Admin Site
 - Using the Notifications Page
 - Setting Up a Standard Notification
 - Viewing the Event Log
 - Confirming Checkout Verifications
 - Using the Azure AD Setup Tab
 - Understanding Checkout Statuses
 - Blank Service Description
 - Viewing Completed Appointments
 - Using the Drag and Drop Field Designer
 - Viewing the Unbilled Log
 - Viewing the Contactless Signature Log
 - Viewing the Add Work Order Log
 - Using the Email Content Tab in App Settings
 - Using Location Notes
 - Receiving a Checkout Error
 - Resolving the Begin Transaction wsiWSCreateUpdatePurchaseOrderIntegration Error
 - Understanding Error Code 51009
 - Resolving "The statement has been terminated" Error
 - Ensuring Vendors Appear in the App for a Purchase Order
 - Removing the Extensions on Phone Numbers in TechPro?
 - Resolving Duplicate Checkout Errors
 - Setting up a Link Button
 - Using the App Settings Page
 - Logging out of TechPro Admin Site
 - Using the Admin Site Menu
 - Requiring Equipment Records
 - Changing Field Labels for Workspaces
 - Requiring Resolution Notes
 - Validating Forms at Checkout
 - Using Read-Only Workspaces
 - Modifying Time Zones
 - Form Descriptions in TechPro
 - Sending Emails when a Job Appointment is Complete
 - Printing a Work Order Summary Report for Job Appointments
 - Mapping Date Fields in TechPro
 - Error about Valid Labor Rates
 - Using the Tasks Tab
 - Using the Equipment Tab
 - Using the Field Names Tab
 - Disabling/Enabling Discounts
 - Using Cost Codes
 - Removing Records from TechPro Tables
 - Editing Users
 - Using the FormsPro API Tab
 - Using Work Order Discounts
 - Using the Mapping Tab
 - Using the API Configuration Settings
 - Specifying How to Use the Start/Stop Clock
 - Using Forms in TechPro Tips
 - Using the Forms Tab
 - Viewing the Checkout Log
 - Using the Forms Tab in App Settings
 - Using the Time Tab in App Settings
 - Using the Parts Tab in App Settings
 - Using the Revision History Page
 - Using the Report Settings Page
 - Using the Checkout Field Designer
 - Emailing a Form in TechPro
 - Working with Submitted Appointments in the Back Office
 - Configuring the App Using User-Defined Fields and the Field Designer
 - Using the Email Setup Tab
 - Using the TechPro Quotes Tab in App Settings
 - Using the Equipment Tab in App Settings
 - Adding Links to Tasks
 - Integrating TechPro and FormsPro
 
App
- Using the Appointments Workspace
 - Using the TechPro App Settings
 - Syncing between Multiple Devices
 - Changing an Appointment Status
 - Entering Parts and Labor on a Completed Appointment
 - Displaying the App in High Contrast Mode
 - Using the FormsPro Integration
 - Using the Auto-Capitalization Device Setting
 - Using the Menu Bar
 - Expanding and Collapsing Areas
 - Displaying Appointment Information
 - Adding and Deleting Lines of Information
 - Editing Information in Workspaces
 - Using the TechPro App's Menu
 - Syncing the TechPro App
 - Using the Notes Workspace
 - Editing a Note
 - Adding a Note
 - Using the History Workspace
 - Using the Location Workspace
 - Using the Equipment Workspace
 - Using the Tasks Workspace
 - Using the TechPro Quotes Workspace
 - Using the Attachments Workspace
 - Using JOB call types
 - Displaying Attachments in the Mobile App
 - Adding Equipment to the Work Order from the Mobile App
 - Disabling/Enabling Discounts
 - Assigning Follow-Up Appointments
 - Using the Checkout Workspace
 - Deleting a Purchase Order from the App
 - Using the Checkout Tab in App Settings
 - Reviewing Time
 - Sending Completed Purchase Orders Prior to Checkout
 - Using the Map Icon
 - Viewing Notifications in the App
 - Submitting Forms from Underpowered Devices
 - Using the Purchase Orders Workspace
 - How to Restart TechPro after a "Crash"
 - Pay Codes Not Available in the Pay Code Lookup
 - Removing the Contactless Signature Button in TechPro
 - Fixing an Error that Occurs During Report Processing
 - Viewing Saved Forms on iOS
 - Issues with Sleep Apps on Android Devices
 - Displaying the Quantity Field in the Inventory Lookup Page
 - Using the Add Work Order Page
 - Handling Task Statuses that are Not Marked Complete in the app
 - Resolving Insufficient Number of Arguments Error
 - TechPro Table of Contents for the App
 - Creating and Attaching Appointment Reports in the Back Office
 - Re-submitting Failed Form Submissions
 - Error when Opening an Attachment in TechPro
 - Displaying Call History
 - Using the Always Show History for All Divisions Option
 - Attaching a Photo
 - Viewing the Maintenance Summary Report
 - Viewing the Call Summary Report
 - Viewing the Time and Materials Work Order Summary Report
 - Connection Errors
 - Storing the Customer Not Present Information
 - Printing the Unbilled Time Report
 - Using the Settings Page in the TechPro App
 - Using the Alert Icon
 - Using the Task Summary Report
 - Adding Calls from the TechPro Mobile App
 - Using a Link to Process a Contactless Signature
 - Using a QR Code to Process a Contactless Signature
 - Using the Forms Workspace
 - Copying Submitted Forms from the App
 - Using the Division Filter
 - Entering Unbilled Time
 - Using the Parts Workspace
 - Manually Entering Time
 - Using the Time Workspace
 - Using the Start/Stop Clock