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Understanding Checkout Statuses
How to understand checkout statuses
Use the following to understand what the status IDs in the Checkout Log table mean:
| Status ID | Description |
| -1000 | Web service not responding |
| -900 | Duplicate appointment checkout received |
| 0 | Checkout not started |
| 1 | Checkout received |
| 5 | Backoffice processing started |
| 10 | Update appointment checkout complete |
| 20 | Update appointment complete |
| 30 | Update Status Log complete |
| 40 | Update equipment complete |
| 50 | Update labor complete |
| 60 | Update parts complete |
| 70 | Update notes complete |
| 80 | Update tasks complete |
| 81 | Cleanup forms not needed |
| 82 | Update user-defined fields complete |
| 89 | Add resolution note |
| 90 | Create new appointment complete |
| 100 | Complete existing appointment |
| 110 | Update invoice complete |
| 120 | Process parts complete |
| 130 | Process resolution notes complete |
| 140 | Generate report complete |
| 150 | Send email complete |
| 160 | Checkout complete |
| 999 | Canceled (appointment in Reprocess Log that was ignored) |
| 1000 | Reprocessed |