How to resolve an internal server error after installing FormsPro
If after installing FormsPro, you receive the error in the following illustration, it means the ApplicationHost.config file or the Web.config file contains a malformed XML element. This typically happens if the “urlrewrite” component does not exist. This is in the installer as a prerequisite. However, if the user installing does not have rights to download files from the internet it fails silently.
Complete the following steps to resolve the issue:
- Download and install this file: https://www.iis.net/downloads/microsoft/url-rewrite.
- Browse again and you should be able to get into FormsPro.
- Enter the username and password provided to you by OmniByte and accept the license agreement.
- Create a role called Everybody.
- Set up users (optional).
- Create a SQL user as dbowner using the OmniByteForms database.
- Edit the web.config file in the Forms folder in IIS.
- Change the 2 lines for FormsPro to use the new user that was created in step 6.
- To return to the FormsPro installation instructions, click here.