Configuring Email Settings for SMTP

How to configure email settings for SMTP

Use the Email Configuration page to set up email settings via Simple Mail Transfer Protocol (SMTP), the protocol used to send emails between servers or clients over the Internet. Your IT department will most likely configure this information.

  1. From the Configuration menu, click Email to open the Email Configuration page.
  2. Select SMTP from the Connection Type drop down list. SMTP is the default.
  3. In the Username field, enter an email address for the user that connects to the SMTP server and sends the email. This is typically the sender's email address, or a service account used to send emails.
  4. Enter the SMTP server name. This is the mail server provided by your email service.
  5. Enter the password used to connect to the SMTP server.
  6. Enter the port number used by the SMTP server. The port number is typically 587.
  7. Enter the email address that appears in the From field in the email header for any emails sent from the mobile app.
  8. Mark Enable SSL if the SMTP server uses Secure Sockets Layer. Enabling SSL helps secure the connection.
  9. Enter a valid email address, such as your own address, and click the Test button to send a test email to ensure your settings are correct.
  10. Click Save to save the configuration information.