Completing Forms Offline

You can complete forms while offline or without an internet connection by performing a pre-sync in the mobile app before going offline. During this sync, the app retrieves all necessary information from the admin site, including the form and its dependent data, so it can be accessed while offline.

Users often trigger the sync by opening a deep link from another application. This is a common scenario when forms are associated with tasks or work orders in external systems. For example:

• A user is assigned a task or work order in IFS MWO or another third-party application.

• The user clicks or taps a link within the third-party app to open the form. This action automatically initiates a sync.

• Once the sync is complete, the user can go offline.

• The user completes and submits the form while offline.

• When back online, opening FormsPro triggers another sync. This sync uploads the submitted form(s) to the admin site for processing.