How to set the default timeout period for all devices
The Device Settings tab on the Security page allows you to set a default timeout period for all devices. Timeout periods can be specified from 30 seconds to 3 minutes, in 30 second increments. Technicians can change the default on each of their devices using the Settings page in the app.
- From the Configuration menu, click Security Settings to open the Security page. Click the Device Settings tab.
- From the Server Sync Timeout Period list, select the default timeout period for all devices: 30 Seconds, 1 Minute, 1.5 Minutes, 2 Minutes, 2.5 Minutes or 3 Minutes.
- Click Save to save your settings.