Sending Notifications

How to send a notification

Use the Notifications page to send important information, such as in emergency situations, to groups or individuals. Notifications function with iOS and Android devices only. Browser/desktop apps do not have notification support.

1. From the Operations menu, click Notifications. The Notifications page opens.
   
2. Select to whom you want to send the notification:
   All Users – The notification is sent to every user in FormsPro.
   Teams – The notification is sent to the users in the teams selected. Duplicate users are ignored and receive the notification only once. For example, a user that is both part of a team working on a site and part of a team by location receives the notification only once. Teams can be used in combination of individual users and users by role.
   Individual Users – The notification is sent to selected individual users. This selection can be used in combination with teams and users by role.
   Users by Role – The notification is sent to users in a role. Duplicate users are ignored and receive the notification only once. Duplicates across multiple selection types are ignored. For example, if a user is in the team selected and the role selected, the user gets the notification only one time. This selection can be used in combination of individual users and teams.
3. Enter a notification subject in the Title Text field.  This information provides a notification title and helps identify the notification in the Notification Log. The title can be up to 64 characters.
4. Enter the notification you want to send in the Notification Text field. The text can be up to 200 characters.
5. Toggle the Request Response option on to request the recipients of the notification indicate it was received and are taking appropriate action. Enter appropriate response button text in the Response Text field(s). If the Request Response toggle is turned on, at least one response button must be entered to send the notification. You can enter up to 5 buttons to respond to a notification. Each response can be deleted.
6.  Toggle the Get GPS on Response on to retrieve the GPS coordinates from the user’s when they select the response. This is useful for emergency situations when a user may need assistance. The device’s Location Services must be enabled for GPS responses.
   Note: We recommend that you make sure your users are aware of this GPS functionality since there is no way to restrict its use. In addition, this feature should be used in emergency situations only and not as a means of checking up on employees.
7. Click Send to send the notification. A record of the notification appears immediately in the Notification Log. Click Save to save the entry to the current browser session. This is helpful if you start a notification but leave the Notifications page to take care of something else. When you come back to the Notifications page the saved notification is on the page. Once the browser is closed, the information is cleared. Click Clear to clear the data on the page.