Editing and Deleting a Dispatched Form

How to edit and delete a dispatched form

Any changes made to a dispatched form are automatically reflected on the Dispatch Schedule page. If you need to remove a dispatched form from a technician’s device, simply delete it—once deleted, the form will no longer be available for viewing, editing, exporting, or reporting. You can also update previously dispatched forms by modifying the scheduled time or duration. To reassign a form to a different user, change the name of the user it is dispatched to.
  1. To edit or delete a form, select it from the Dispatched Forms list or double-click the scheduled form on the Schedule and Dispatch page. This will open the Dispatch Form window.
  2. Make any necessary changes, then click Update. This will re-dispatch the form to the user and update the schedule on the admin site. If you change the assigned user, the form will be automatically removed from the original user's device and dispatched to the new user. All updates to dispatched forms are reflected on the Schedule and Dispatch page.

    To delete a form, click Delete. If the form has already been dispatched, it will be removed from the user's device.