Editing and Deleting a Dispatched Form

How to edit and delete a dispatched form

Any changes made to a dispatched form is reflected in the Dispatch Schedule page. If you need to remove a dispatched form from a technician’s device, you can delete it. It will no longer be available to view, edit, export or report. Previously dispatched forms can be edited with updated times or hours. You can also dispatch a form to a different user by changing the name of the user to whom it’s dispatched.

Select the form that you want to edit or delete from the Dispatched Forms list or double-click on the scheduled form from the Dispatched Schedules page and the Dispatch Form window opens.
Make your changes, then click Update. This will re-dispatch the form to the user and update the schedule on the admin site. If you change the user the form is dispatched to, the form is automatically removed from the first user’s device and dispatched to the second user. Any changes made to already dispatched forms will be reflected in the Dispatch Schedule page.
To delete the form, click Delete. If the form has been dispatched, it is removed from the device.